Business Services Organisation Bso

“If I can prepare a case file for court, I can write a fully evidenced business plan. If I can write an operation order for a major military event, I can likewise come up with a structured way ahead for the business.” “I did find that common sense and sound judgement, the skills that were injected into me over my 32-year joint army and police career, would stand me in good stead.” “I began to slowly work out how to grow the business, what level of capital expenditure I would need and broadly how I could make an income from this.”

This interdisciplinary Handbook provides a critical and multi-disciplinary review of current service business processes and practices. Broadening our understanding of services in the world economy, the editors push back the frontiers of current critical thinking by bringing together eminent scholars from economics, management, sociology, public policy, planning and geography. In a digital world, where customers are becoming more connected, technology can drive true competitive advantage. Communications and mobility technology used innovatively can transform customer experience, radically improve business processes and develop new products, services and business models.

The NHS Business Services Authority is an Arm’s Length Body of the Department of Health and Social Care. We manage over £35 billion of NHS spend annually delivering a range of national services to NHS organisations, NHS contractors, patients and the public. Our purpose is to be a catalyst for better health and our vision is to be the delivery partner of choice for the NHS. Employees of all ages and roles expect to be able to be productive from anywhere, at any time, and to use new technologies to access the data, people and systems that they need. It isn’t a physical place, but rather an approach to carrying out and delivering work.

After leaving the Army, Gary had a brief stint of employment in the commercial sector to get some experience, but felt he had “unfinished business”. His “burning desire and drive” to run his own company took over and after being awarded the training contract with the AA, he decided to dive straight in and set up on his own. He sought support from X-Forces Enterprise, a social enterprise which helps veterans set up their own businesses, taking part in their business masterclass programme, seeking guidance when needed and making use of their networking opportunities. CQUIN Support -Drive quality and innovation in your practice with our CQUIN support service.

“Ex-service people have the ability, focus and determination to be a great success as their own boss, and of course are not frightened of hard work. “The military gives you a ‘can do’ attitude, it teaches you to find a way through a problem and see a project through to completion in a timely manner, regardless of how important or tedious the task is,” she says. Twelve years ago they set up a company with the aim of reusing redundant Ministry of Defence properties.